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FAQ: Frequently Asked Questions Hotel Aurea
Do you have any questions? Below is a list of the most common questions and answers we get asked.
Reservations
What time are check-in and check-out times?
Check-in time is from 12:00 p.m. to 00:00 a.m.
Check-out time is from 9:00 a.m. to 10:00 a.m.
Do you have an agreement with any beach establishments?
Yes, we have an agreement with the beach in front of us. Payment for the beach service must be made directly at the beach and not at the hotel.
Check-in time is from 12:00 p.m. to 00:00 a.m.
Check-out time is from 9:00 a.m. to 10:00 a.m.
Do you have an agreement with any beach establishments?
Yes, we have an agreement with the beach in front of us. Payment for the beach service must be made directly at the beach and not at the hotel.
Rooms
How does air conditioning work in the room?
You can turn it on with the remote control and adjust the desired temperature. It is important to properly close the window, otherwise the air conditioning will not activate.
How does the safe work?
Upon your arrival, you will be given the keys of the safe directly at the reception desk. Upon departure, we ask you to leave the safe open for easy verification and return the keys, again at the reception desk.
Are cribs and beds with side rails available in the rooms?
Cribs, beds with side rails, baby bathtubs, strollers and bottle warmers are always available upon request.
Is there a daily change of towels?
No, so we advise our guests to reuse towels and leave them on the floor to change only when really dirty.
You can turn it on with the remote control and adjust the desired temperature. It is important to properly close the window, otherwise the air conditioning will not activate.
How does the safe work?
Upon your arrival, you will be given the keys of the safe directly at the reception desk. Upon departure, we ask you to leave the safe open for easy verification and return the keys, again at the reception desk.
Are cribs and beds with side rails available in the rooms?
Cribs, beds with side rails, baby bathtubs, strollers and bottle warmers are always available upon request.
Is there a daily change of towels?
No, so we advise our guests to reuse towels and leave them on the floor to change only when really dirty.
Restaurant
If I suffer from food intolerances, can I come to your hotel?
Yes, because we participate in the AFC (Nutrition Away From Home) program of AIC (Italian Celiac Disease Association) and AILI (Italian Lactose Intolerant Association). Our breakfast, lunch and dinner buffets are all gluten and lactose free. There is only one dedicated area with gluten-containing breads and croissants, which are served by waiters.
What is the breakfast time?
Breakfast is served daily: 7:30 am - 9:00 a.m. with a completely gluten free buffet, both sweet and savory.
What are the lunch and dinner times?
Lunch and dinner are served daily and are all totally gluten free.
Lunch: 12:00 p.m. - 2:00 p.m.
Dinner: 7:00 p.m. - 9:00 p.m.
Do you prepare ad hoc menus for children?
Our kitchen will be happy to prepare any baby menu, and for the little ones we offer: vegetable or meat broths, vegetable purees, baby food. High chairs available upon request.
Yes, because we participate in the AFC (Nutrition Away From Home) program of AIC (Italian Celiac Disease Association) and AILI (Italian Lactose Intolerant Association). Our breakfast, lunch and dinner buffets are all gluten and lactose free. There is only one dedicated area with gluten-containing breads and croissants, which are served by waiters.
What is the breakfast time?
Breakfast is served daily: 7:30 am - 9:00 a.m. with a completely gluten free buffet, both sweet and savory.
What are the lunch and dinner times?
Lunch and dinner are served daily and are all totally gluten free.
Lunch: 12:00 p.m. - 2:00 p.m.
Dinner: 7:00 p.m. - 9:00 p.m.
Do you prepare ad hoc menus for children?
Our kitchen will be happy to prepare any baby menu, and for the little ones we offer: vegetable or meat broths, vegetable purees, baby food. High chairs available upon request.
Pets allowed
Are pets allowed?
Pets are allowed in the room and throughout the facility, except in the dining room.
Can dogs have access to the beach?
Yes, they have free access to the beach with no time limits.
Is room sanitization included in the price?
No, but depending on the type of pet, during the quote phase, the cost of sanitization of the room will be added, which is €50.00 per week.
Pets are allowed in the room and throughout the facility, except in the dining room.
Can dogs have access to the beach?
Yes, they have free access to the beach with no time limits.
Is room sanitization included in the price?
No, but depending on the type of pet, during the quote phase, the cost of sanitization of the room will be added, which is €50.00 per week.
Helpful info
Is there a tourist tax?
Yes, the tourist tax to be paid is 1.50€ per day per adult person for the first 6 days of the stay.
Is there a free Wi-Fi network for hotel guests?
Yes, if you wish to connect you will be given credentials upon arrival at the facility.
Is the parking free?
Yes, but we have two of them: the parking lot at the facility is subject to availability. The second parking lot is 1 km away in a private fenced area.
Until what time is payment possible?
The cashier is available every day until 3:00 p.m.
Yes, the tourist tax to be paid is 1.50€ per day per adult person for the first 6 days of the stay.
Is there a free Wi-Fi network for hotel guests?
Yes, if you wish to connect you will be given credentials upon arrival at the facility.
Is the parking free?
Yes, but we have two of them: the parking lot at the facility is subject to availability. The second parking lot is 1 km away in a private fenced area.
Until what time is payment possible?
The cashier is available every day until 3:00 p.m.